Clause 11 of the License agreement · Version 1.0 · Effective November 7, 2026.
11. Purchases, payments, refunds and transfer
Purchases on creviatools.com are processed by Polar Software, Inc. as merchant of record, under its purchase terms; purchases on the Autodesk App Store are processed by Autodesk, under its terms. Prices, taxes, renewals and cancellations are governed by those terms. Refunds. You may request a refund within 14 days of purchase by writing to support@creviatools.com and explaining the reason, for example a technical problem that support could not solve. Crevia Tools will evaluate each request and decide whether it is granted. If it is approved, the license is deactivated and the refund is processed through the seller (Polar or Autodesk), under its terms. After those 14 days, purchases are non-refundable. None of this limits any refund rights that the applicable law grants you and that cannot be excluded. A company may reassign its license to another employee after releasing the previous computer. Otherwise, the license may not be assigned to third parties.